I invested two hours along with a half at AA counter and did not have the choice as I are told or to unfastened my ticket and go residence
I booked a trip to Cabo,Mx.with AA vacations.About the returned trip we have been booked with USAir.the flight was cancelled because in accordance with the agent there was no airplane to fly us again to Monterey.We had to spend
I have been trying to make connection with the airline for over an hour or so with none success. What exactly are my options?
buyer service agent in the “technologies”/World-wide-web crew named lisa truly HUNG UP on me After i was chatting. i’ve by no means had this kind of very poor practical experience right before. she was really impolite before hanging up.
Because of a family hardship, we have been not able to make our journey as Formerly planned and needed to terminate our reservations. We spoke to the consultant at American Airlines and spelled out the specific situation to her, and he or she instructed that we Make contact with you.
As a business, you have stepped way from line using a general public placement on this. Even so the situation you’ve taken successfully favors “discrimination” towards all people who're entitled towards the Particular protective provisions loved by a privileged minority.
I've tried using booking flights from Charlotte ,NC to Tobago. I'm not able to e-book these flight on yours or US Airs Web sites,however I am able to reserve them on Expedia and Travelocity. I didn’t wish to reserve these that has a second bash.
I a short while ago experienced a flight cancelled by American Airlines and stood within a line for 45 minutes to receive rebooked on An additional flight. I was stunned to determine the gate brokers did not have a look at into your obtainable USAIR flights.
I also view publisher site wish to comment on the wonderful service AA offers towards the handicapped. I'm 84 decades aged and now will need wheelchair assistance to have about from the airports. I was stunned and delighted at the help I been given, and likewise in the attitudes from the those who assisted me Along with the wheelchair aid, and in addition the drivers of your handicap carts in Charlotte airport. They ended up all so helpful and really friendly in addition.
nevertheless ihave not been privileged to improve seats on British airways part of my flight.My locator no. is AUOANL.My wife is amazingly disappointed after getting loyal to American for more than twenty years.
I'm astonished at the lack of client service at American Airways. I had been a flight attendant for 30 years and took fantastic satisfaction inside the instruction I been given from American. On the new journey I viewed a passenger and agent argue about which one particular was ruder. There is absolutely no obvious enforcement of grooming guidelines anywhere in the company.
I are an AA customer for over 25 decades. Your service is becoming disappointing to mention the the very least. It is in all parts of service from sign in to , tavel to baggage managing.
I are actually touring with American Airways for many years now and am now pretty stunned in a the latest event. I had just gotten again from vacation to notice that my suitcase was lacking. American Airways instructed me I was purported to get it again the following day, nevertheless I only acquired it two times afterwards and found that my suitcase had been ripped open up and wrecked.
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